Help us manage our workload by creating tickets! Don’t assume we know about a problem. If you don’t report it it can’t be fixed.
How to Submit an IT Request
1. Click the HELP Button
To report a technology issue, please submit a request using the 'Report Technology Problems' icon on your computer's desktop (see example below).
IT request tickets can only be submitted using our internal network.
Requests can also be submitted using this link: FCS Tech Request.2. LoginYour login info will be the same as your student/employee email login.
You will then be prompted to describe your issue, select your location, select the severity of the issue, etc. based on the issue type you choose (see example below).
Once you create a ticket, a member of the IT department will be in touch. You will recieve a confirmation email once the request is submitted and another email once the request has been completed.If you are experiencing an error, you may try submitting your request to: firstname.lastname@example.org.